Lamacchia Honda Employment Opportunities

Service Manager

Lamacchia Honda, Syracuse, New York

Company Overview:
Lamacchia Honda is a family-owned and operated dealership committed to providing exceptional customer service and quality vehicles in the Syracuse community. Our team is dedicated to fostering long-term relationships with our customers while maintaining a friendly and supportive work environment.

Job Description:
We are seeking an experienced Service Manager to lead our service department and drive its continued growth and improvement. As Service Manager, you will oversee our team of technicians and advisors, keep customer satisfaction high, and manage the day-to-day operations that keep our shop running smoothly and profitably.

Benefits:
- Competitive salary with performance-based earnings potential.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Employee discounts on vehicle purchases and services.
- Ongoing training and professional development opportunities.
- A supportive and family-oriented work culture.

Key Responsibilities:

- Process warranty paperwork and make warranty-related decisions.

- Dispatch repair orders and manage shop workflow.

- Walk the shop floor regularly to support technicians and answer questions.

- Diagnose vehicle problems as needed.

- Build strong customer relationships and handle customer concerns professionally.

- Manage payroll processing for technicians and administrative staff.

- Schedule appointments, coordinate vehicle movement, and assist with customer write-ups.

- Develop seasonal and promotional materials for the service department.

- Supervise, train, and schedule Technicians and Advisors.

- Conduct performance evaluations and make recommendations on hiring, promotions, salary adjustments, and disciplinary actions.

- Set and drive short- and long-term goals for the department.

Experience and Requirements:
- Associate's degree in Business or an Automotive Technology certificate; equivalent combinations of education and experience will be considered.

- 1-3 years of relevant experience.

- Valid New York State driver's license and New York State inspector's license.

- Proficiency with computers, including word processing, data entry, spreadsheets, and standard reporting software; experience with Reynolds ERA and Microsoft Office (Word, PowerPoint, Outlook, Excel) a plus.

- Excellent verbal and written communication skills with customers, vendors, and coworkers.

- Strong organizational skills with the ability to manage multiple projects and details simultaneously.

- Ability to work independently, take initiative, and thrive in a fast-paced environment.

- Strong leadership skills.

How to Apply:**

If you are an experienced, driven leader looking to join a reputable family-owned dealership, we would love to hear from you.

Please submit your resume detailing your relevant experience.

Join us at Lamacchia Honda and be a part of a team that values integrity, dedication, and customer satisfaction!

Flat Rate Technician

Lamacchia Honda, Syracuse, New York

Company Overview:
Lamacchia Honda is a family-owned and operated dealership committed to providing exceptional customer service and quality vehicles in the Syracuse community. Our team is dedicated to fostering long-term relationships with our customers while maintaining a friendly and supportive work environment.

Job Description:
We are seeking a skilled Flat Rate Technician to join our service team. In this role, you will inspect, service, and repair customer vehicles to the highest standards while maintaining a safe and clean work area, all in support of our commitment to customer satisfaction.

Benefits:
- Competitive salary with performance-based earnings potential.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Employee discounts on vehicle purchases and services.
- Ongoing training and professional development opportunities.
- A supportive and family-oriented work culture.

Key Responsibilities:

-Perform routine maintenance including fluid changes, brake service, tire rotation and replacement, filter changes, and alignments.

-Diagnose and repair drivetrain and electrical problems.

-Complete required manufacturer recalls.

-Inspect customer vehicles for New York State inspection.

-Maintain a clean and organized work area.

Experience and Requirements:

-Training in Automotive Technology, as a Mechanic, or similar field.

Valid New York State driver's license and New York State inspector's license.

Equivalent combinations of education and work experience will be considered.

-Basic computer skills, including email, data entry, and basic word processing/bookkeeping.

-Excellent verbal communication skills.

-Strong organizational skills with the ability to manage multiple tasks and details simultaneously.

-Ability to work in a fast-paced shop environment.

How to Apply:**

If you are a skilled technician looking to join a reputable family-owned dealership, we would love to hear from you.

Please submit your resume detailing your relevant experience.

Join us at Lamacchia Honda and be a part of a team that values integrity, dedication, and customer satisfaction!

Automotive Sales Consultant

Lamacchia Honda, Syracuse, New York

Company Overview:
Lamacchia Honda is a family-owned and operated dealership committed to providing exceptional customer service and quality vehicles in the Syracuse community. Our team is dedicated to fostering long-term relationships with our customers while maintaining a friendly and supportive work environment.

Job Description:
Our business is growing and we are seeking 2-3 experienced Automotive Sales Consultant to join our dynamic sales team. As an Automotive Sales Consultant, you will be responsible for assisting customers in selecting and purchasing vehicles, ensuring a seamless sales experience that reflects our commitment to customer satisfaction.

Benefits:
- Competitive salary with substantial commission-based earnings potential.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Employee discounts on vehicle purchases and services.
- Ongoing training and professional development opportunities.
- A supportive and family-oriented work culture.

Key Responsibilities:
- Greet customers and identify their needs through effective communication and relationship-building.
- Provide product knowledge and educate customers on vehicle features, specifications, and financing options.
- Conduct test drives and assist customers in evaluating their vehicle choices.
- Negotiate sales and financing agreements to close deals while ensuring customer satisfaction.
- Follow up with prospects and maintain relationships with existing customers to encourage repeat business.
- Stay informed about industry trends, competitor offerings, and product knowledge to provide accurate information to customers.
- Collaborate with the finance and service departments to ensure a smooth transaction process.

Experience and Requirements:
- Minimum of 2-3 years of automotive sales experience, in a dealership setting.
- Proven track record of achieving sales targets and providing excellent customer service.
- Strong interpersonal and communication skills, with the ability to build rapport with customers.
- Knowledge of automotive products, financing options, and market trends.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Valid driver's license and a clean driving record.
- High school diploma or equivalent; college degree preferred.

How to Apply:**
If you are an enthusiastic and driven individual looking to join a reputable family-owned dealership, we would love to hear from you.

Please submit your resume detailing your relevant experience

Join us at Lamacchia Honda and be a part of a team that values integrity, dedication, and customer satisfaction!

Lamacchia Honda is looking for an Auto Detailer - Immediate opening! Experience in buffing, shampooing, exterior and interior, clean drivers license. Strong work ethic required. We offer health/dental, 401K, vacation! 

Apply Here or stop by and drop off your application